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ENTREPRENEUR — I Spent a Day at Disney’s Staff Training. Here Are 4 Things Entrepreneurs Can Steal · Oct 22, 9:34 AM ET
Inc.

Chick-fil-A’s CEO Is Betting Against 1 Major Drive-Through Trend. An Expert Says It Could Pay Off

The leader of the family-owned chain says that one key aspect of the process won’t change. An expert says it could help retain customers.

Amaya Nichole
By Amaya Nichole· Inc.· Published

Rights: fair use excerpt

No AI assistance disclosed

Chick-fil-A’s CEO Is Betting Against 1 Major Drive-Through Trend. An Expert Says It Could Pay Off
Reporting by Amaya NicholeSource: Inc.Updated October 22, 2026
PHOTO: INC.

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Amaya Nichole · Inc.

Source & Credit

Reporting and photography credited as noted above. Originally published by Inc..

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